From Manual Chaos to
Complete Digitalisation
When one of India’s most loved Quick Service Restaurant (QSR) brands began expanding rapidly, its compliance challenges started multiplying just as fast. Each new outlet meant a new set of licenses, renewals, and documentation requirements spread across states and teams. What was once manageable on spreadsheets soon turned into an operational headache.
“They were spending hours every week tracking renewal dates and collating reports manually, Even though their teams were diligent, the system wasn’t built for scale. That’s where we saw the opportunity to simplify everything through automation.”
The QSR chain had a strong brand presence but lacked a unified compliance process. Store teams maintained their own records locally, while the central compliance team manually consolidated updates from multiple outlets. This led to:
The brand’s leadership wanted to move away from spreadsheets and emails to a single digital system that would ensure accuracy, accountability, and control, without adding complexity.
The brand onboarded the EZ Compliance RegTech Platform, starting with its Licensing Module, designed specifically to manage store-level statutory and labour compliance. Through structured onboarding and process mapping, the EZ Compliance team digitised every aspect of the brand’s license management, including
"Our goal was not just to automate their process but to give their management a live view of compliance health across every outlet. Once they saw that visibility in action, it changed how they viewed compliance — from a checklist to a strategic function.”
Within weeks of deployment, the QSR brand achieved complete digitisation of its licensing workflows. The impact was immediate and measurable:
No more local records or manual spreadsheets
Automated alerts ensure every deadline is met
Management can monitor all outlets from a single dashboard
Reports and document trails are instantly available for internal and external reviews
Store teams saved significant time and effort previously spent on tracking and follow-ups
“What impressed them most was how quickly they could start presenting compliance updates and dashboards directly to their management – something that wasn’t possible earlier. That’s when they realised the true value of digitisation.”
Today, the QSR brand uses EZ Compliance as its central compliance platform across all stores. Their management teams now review compliance metrics as part of regular operations, and compliance conversations have moved from “follow-ups” to “visibility and governance.”
“When compliance becomes real-time, it becomes strategic, And that’s exactly what we want EZ Compliance to deliver - empowering businesses to stay Audit Ready and Investor Ready at all times.”
Key Takeaway:
This transformation story is a strong example of how digitising compliance can not only save time but also strengthen governance, investor confidence, and operational agility — especially for fast-growing, multi-location businesses.
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